01The short version
We collect what we need to run bookings safely and nothing we are merely curious about. We do not sell personal information. We do not share the exact location of anybody's land until a booking is confirmed.
02What we collect
Account details: your name, email address, phone number and password.
Identity verification: a government issued document and a selfie, checked by our verification provider. We keep the result of the check and the document reference. We do not keep the image of the document.
Listing details from landowners: the address and boundary of the land, access notes, photographs, and the days you are willing to allow.
Bookings and payments: what was booked, when, and for how much. Card details go straight to Stripe and never touch our servers.
Use of the site: pages visited and rough location from your IP address, so we can show relevant land and find faults.
03Location, and who can see it
A listing shows an approximate area publicly. The exact boundary, the entrance, the gate code and the address are released only to the detectorist who has a confirmed booking, and only for the days they have booked. Landowners see the name and verification status of anyone who requests a booking before they accept it.
04Why we are allowed to hold it
Because we need it to give you the service you asked for, because we have a legitimate interest in keeping the marketplace safe and preventing fraud, because the law requires us to keep financial records, or because you told us we could. Marketing email is consent only, and you can withdraw it in one click.
05Who we share it with
Stripe for payments. Supabase for hosting and the database. Our email provider for transactional messages. Our identity verification provider. Each of them gets the minimum they need and none of them may use it for their own purposes.
We will also hand over information if a court, a law enforcement agency or a regulator properly requires it.
We do not sell personal information and we do not share it for cross context behavioural advertising.
06How long we keep it
Account information for as long as your account is open, then twelve months. Booking and payment records for seven years, because tax law says so. Identity verification results for the life of the account plus twelve months. Support messages for two years.
07Your rights
Wherever you live you can ask us for a copy of what we hold, ask us to correct it, or ask us to delete it. You can object to us using it for a particular purpose and you can withdraw consent at any time.
If you live in California, Virginia, Colorado, Connecticut, Utah or another state with a consumer privacy law, you have those rights by statute, along with the right not to be treated differently for using them. We will not discriminate against you for asking.
Ask by emailing hello@fieldfinders.us. We will reply within forty five days and will tell you if we need longer.
08Children
FieldFinders is not for under eighteens and we do not knowingly collect anything from a child. If you believe a child has given us information, email hello@fieldfinders.us and we will remove it.
09Security
Everything is encrypted in transit and at rest. Access to production data is restricted and logged. If a breach ever affects you we will tell you and the relevant authority, promptly and in plain language.